New Zealand Electronic Travel Authority (NZeTA)

What is New Zealand Electronic Travel Authority (NZeTA)?

A New Zealand Electronic Travel Authority (NZeTA) is required for people traveling to New Zealand without a visa, who have a passport from a visa waiver country. An NZeTA allows visitors to New Zealand to stay in the country for up to three months (or up to six months if you are a British citizen).

An NZeTA can be used for:

  • Tourism purposes.
  • Business purposes (not including earning an income).
  • Transit (through Auckland International Airport).

An NZeTA allows you to travel to New Zealand without obtaining a visa if:

  • You are traveling on a passport from a visa-waiver county.
  • You are a permanent Australian resident.
  • You are a passenger on a cruise ship.
  • You are transiting through Auckland International Airport on the way to or from Australia.
  • You are transiting through Auckland International Airport on the way to another country (if you are traveling on a passport from a visa waiver country or a transit visa waiver country).

A NZeTA can be used for multiple visits in a two-year period, as long as your total stay does not exceed 90 days.

NZeTAs were introduced in October 2019 and were immediately made mandatory for individuals from visa-waiver countries. It was introduced as a way of strengthening New Zealand’s border security and bringing New Zealand’s border controls in line with international best practices.

Who Can Apply for NZeTA?

People traveling on passports from visa-waiver countries can apply for an NZeTA if they are traveling to New Zealand for three months or less.

NZeTA eligible countries include:

Andorra, Argentina, Austria, Bahrain, Belgium, Brazil, Brunei, Bulgaria, Canada, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Honk Kong (residents with HKSAR or British National-Overseas passport only), Hungary, Iceland, Ireland, Israel, Italy. Japan. Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau (with Macau Special Administrative Region passport), Malaysia, Malta, Mauritius, Mexico, Monaco, Netherlands, Norway, Oman, Poland, Portugal (individuals with the right to live permanently in Portugal), Qatar, Romania, San Marino, Saudi Arabia, Seychelles, Singapore, Slovak Region, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan (permanent residents only), United Arab Emirates, United Kingdom, United States of America, Uruguay, Vatican City

If you are transiting through Auckland International Airport on your way to another country, you may be able to apply for a NZeTA instead of a visa. To qualify, you will need to hold a passport from a transit visa waiver country.

Transit visa waiver countries include:

Bahamas, Bermuda, Bolivia, Colombia, Costa Rica, Ecuador, Indonesia, Kiribati, Marshall Islands, Micronesia, Nauru, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Samoa, Solomon Islands, Thailand, Tonga, Tuvalu, Vanuatu, Venezuela,

Passport holders from other countries who are visiting New Zealand will need to apply for a New Zealand Tourist visa instead of a NZeTA. If you are traveling to New Zealand for medical treatment or a medical consultation, you must apply for a visa rather than an NZeTA – even if you hold a passport from a visa waiver country.

You do not need an NZeTA if:

  • You are a citizen of New Zealand or Australia.
  • You currently hold a valid visa for New Zealand (e.g., a visitor visa).
  • You are a member of or are associated with a scientific program or expedition that falls under the Contracting Party to the Antarctic Treaty.
  • You are a member of a visiting force (e.g., the armed forces or navy) and are visiting New Zealand as part of your duties.

Required Documents for NZeTA Application

  • A valid passport
    You will need to submit a scan of your passport as part of your application. You can upload a scan of your passport to your NZeTA online application or to the NZeTA mobile app. You must ensure your passport is valid for at least three or six months (depending on the passport issuing country). Your passport must also have two blank pages for official use.
  • A payment method
    You will need a valid credit or debit card (Visa or Mastercard) to pay the application fee. Payment will be made at the time of application.
  • An email address
    Upon approval, your NZeTA will be sent to your email address. You may also receive an email if there are any issues with your application or if there are any reasons why your application will be delayed.
  • A valid photograph
    You will need to provide a valid photograph of your face that meets the NZeTA requirements. If the photograph does not meet the application requirements, the application process will be paused, and a new photograph will be requested. The photo you submit should be less than six months old and should be clearly identifiable as you. When submitting your photo, ensure it is:

    • Taken in portrait mode.
    • Evenly lit with minimal shadows.
    • In color.
    • Representative of your natural skin tone.
    • An original photo.
    • Taken 1.5 meters from your face.
    • In focus.
    • Taken against a plain, light-colored background.

    Your photo should also:

    • Not contain red eye.
    • Feature plain clothing patterns only.
    • Have open eyes and a closed mouth (do not smile or frown).
    • Feature a neutral expression.
    • Clearly show your face.

    If you are submitting your photo via the mobile app, your photo must be:

    • Less than 10 MB.
    • Submitted as a JPG or JPEG file.

    If you are submitting your photo via an online application on the website, your photo must be:

    • Between 500 KB and 3 MB.
    • Between 900 x 1200 pixels and 2250 x 3000 pixels.
    • A JPG or JPEG file.
  • Proof of onward travel
    You are required to show proof of onward travel, either when you apply for the NZeTA or when you enter New Zealand. This could be proof of a return flight or proof of travel to another destination.
  • Proof of sufficient funds
    You may be required to show proof of sufficient funds to cover your entire visit to New Zealand. Sufficient funds are a minimum of NZD $1,000 per month or NZD $400 if you have already paid for accommodation. You can provide evidence of these funds via bank statements, credit card statements, or travelers’ cheques.

How to Apply for NZeTA

There are two ways to apply for a New Zealand Electronic Travel Authority:

  1. On the NZeTA website.
  2. Via the dedicated mobile app.

When completing your application, there are certain steps you should follow:

  1. Determine whether you need to apply

    Refer to the information above to determine whether you require a NZeTA.

  2. Complete the application form

    If you are applying via the app, you first need to download the free ‘NZeTA’ mobile app from your app store. Alternatively, you can complete the NZeTA application form on the NZeTA website. You will need to complete all sections of the application form, including completing:

    • Your personal information.
    • Your passport information.
    • Your travel details.
    • A health declaration.
    • Information about why you are visiting New Zealand.
    • Security questions.
  3. Upload the supporting documents

    You will need to upload your supporting documents to the online application form or the mobile app. This includes a copy of your passport and a recent photo.

  4. Make a payment

    The NZeTA price can vary depending on your application method. You will need to make a payment of either NZD $17 or NZ $23 via Visa or Mastercard. You will also need to pay NZD $35 for the International Visitor Conservation and Tourism (IVL).

  5. Wait for confirmation

    Wait for confirmation.

New Zealand Electronic Travel Authority (NZeTA)

NZeTA Processing Time

Typically, the processing time for an NZeTA is 72 hours, although many applications are processed earlier than this. However, in some cases, the application process may take longer than 72 hours. For example, your application could be delayed if:

  • Your application is not complete, or some information is not correct.
  • Your photograph does not comply with the guidelines and is rejected.
  • New Zealand immigration is waiting for information from other organizations (e.g., the police).
  • There is an unusually high demand.

It is therefore recommended that you apply for the NZeTA well in advance of the time you intend to travel.

NZeTA Fees and Payment Methods

The cost of applying for a NZeTA varies depending on your application method. You can expect to pay the NZeTA cost of NZD $17 for applications through the NZeTA app and NZD $23 for online applications. Payments can be made via credit or debit card, either online or via the mobile app

When submitting your application, you will also need to pay the International Visitor Conservation and Tourism Levy (IVL) of NZD $35. You will make this payment at the same time you apply for a NZeTA.

NZeTA Validity and Duration of Stay

A NZeTA visa allows you to enter New Zealand for up to three months (or six months if you are a British citizen). The NZeTA is valid for up to two years for people traveling to New Zealand and five years for crew members (e.g., airline staff).

During this time period, you can enter and leave New Zealand multiple times, as long as your total time in New Zealand does not exceed ninety days (or six months for British citizens).

Traveling to New Zealand with NZeTA

When entering New Zealand, you will need to present:

  • A valid passport with at least three months validity beyond your intended departure date.
  • Proof that you have paid the IVL fee.
  • A completed Passenger Arrival Card.

It is also recommended that you bring a printed copy of your NZeTA visa, although this is not a requirement.

Your passport will be linked directly to your NZeTA meaning if you possess more than one passport, you must ensure you enter and leave New Zealand using the passport you submitted as part of your NZeTA application.

When you arrive in New Zealand, the immigration officer will request information that you fit the criteria for visa-free entry to the country. This includes showing proof of onward travel and proof that you have sufficient funds to support you during your stay in New Zealand.

NZeTA Renewal or Extension

If you are already in New Zealand on a NZeTA and want to extend your stay, you are not able to apply for a renewal or extension of your NZeTA. Instead, you must apply for a New Zealand visa. However, if you have previously held a NZeTA that has expired, you are able to apply for a new NZeTA.

What Happens if Your NZeTA Application is Refused?

Many people with a criminal record are granted a NZeTA every year. However, certain criminal convictions will likely result in an NZeTA application being refused, for example:

  • Violence-related crimes.
  • Drug-related crimes.
  • Immigration-related crimes.
  • Drink-driving or dangerous-driving offenses.
  • Sexual offenses.
  • A conviction that resulted in a prison sentence of at least 12 months that was given in the last 10 years.
  • A prison sentence of five years or longer at any point in your life.
  • A suspected offense that could lead to a prison sentence.

There are some other reasons why your application may have been rejected, including:

  • You provided incorrect information in your application.
  • You are already in New Zealand illegally.
  • You have previously been deported from another country.
  • You are a suspected member of a terrorist group.
  • You have made racist statements or are suspected of being part of a racist group.
  • You are in poor health.

Your NZeTA will also be refused if immigration authorities believe that you could be a risk to security in New Zealand, they suspect you could commit an offense, or they believe that your reason for visiting New Zealand is different from the reason stated in your application.

If your NZeTA application has been refused, you can choose to apply for a visitor’s visa instead. However, there is a high possibility that this application will also be rejected.

New Zealand Electronic Travel Authority (NZeTA)

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